Privacy Policy

Last Updated: January 16, 2026

CreatorCPM ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

• Order Information: Email address, date/time selections for moon records, and custom messages or personalization details.
• Payment Information: We use Stripe for payment processing. We do not store your credit card details. Stripe's privacy policy governs how they handle your payment data.
• Technical Data: IP address, browser type, device information, and usage analytics to improve our service.

2. How We Use Your Information

We use your information to:

• Process and fulfill your moon record orders
• Send order confirmations and delivery emails
• Provide customer support
• Improve our website and services
• Comply with legal obligations

3. Data Storage and Security

Your order data is stored securely using enterprise-grade cloud infrastructure. We implement industry-standard security measures to protect your information from unauthorized access, including encrypted data transmission and secure file storage.

4. Email Communications

We will send you:

• Order confirmation emails
• Download links for your moon records
• Customer support responses (if you contact us)

We do not send marketing emails unless you explicitly opt in. You can unsubscribe at any time by contacting us at team@creatorcpm.com.

5. Third-Party Services

We use the following third-party services:

• Stripe: Secure payment processing (see Stripe Privacy Policy)
• Cloud Infrastructure: Enterprise file storage and delivery systems

6. Your Rights (GDPR Compliance)

If you are in the European Union, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise these rights, contact us at team@creatorcpm.com.

7. Data Retention

We retain your order information for as long as necessary to provide our services and comply with legal obligations. Download links remain active for 10 days after order completion.

8. Cookies and Analytics

We use cookies and similar tracking technologies to improve your experience and analyze site usage:

• Essential Cookies: Required for basic site functionality (e.g., maintaining your session)
• Analytics Cookies: We use Google Analytics to understand how visitors use our site. This helps us improve our service. Google Analytics collects information such as pages visited, time spent on site, and traffic sources.

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality. For more information about Google Analytics, see Google's Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: team@creatorcpm.com